How to place an order on Agogoo. In this video you will learn how to place an order or understand how orders work on Agogoo. #agogoo #agogoocommunity #agogoocustomer #agogoocameroon #cameroon #cameroontiktok??
How to place an order on Agogoo. In this video you will learn how to place an order or understand how orders work on Agogoo. #agogoo #agogoocommunity #agogoocustomer #agogoocameroon #cameroon #cameroontiktok??
Creating an account as a customer on Agogoo. In this video you will learn how to set up your own account on Agogoo as a customer. #agogoo #agogoocommunity #agogoocustomer #agogoocameroon #cameroon #cameroontiktok??
frs25000 Per Month
frs40000 Per Month
Full time
Agogoo is seeking a dedicated and customer-focused individual to join our team as a Customer Service Field Representative. As a vital member of our customer service team, you will be responsible for providing exceptional assistance to our customers, particularly focusing on the elderly demographic.
Requirements:
Computer Literacy:
Proficiency in using computer applications and software to navigate customer databases, respond to inquiries, and access necessary information.
Smartphone Ownership:
Must possess a working smartphone to effectively communicate with customers and access company resources while in the field.
Politeness and Patience:
Ability to interact courteously and patiently with elderly customers, demonstrating empathy and understanding.
Good Communication Skills:
Excellent verbal and written communication skills to effectively convey information and assist customers with their inquiries.
Escalation Handling:
Capable of identifying and escalating inquiries to the appropriate team members or departments when necessary to ensure prompt resolution.
Database Maintenance:
Responsible for maintaining accurate and up-to-date records of customer interactions and information in the company database.
Product Availability:
Assist customers by checking product or service availability and providing relevant information.
Registration Assistance:
Guide customers through the registration or account creation process, ensuring a smooth experience.
Feedback Management:
Gather and pass on valuable customer feedback to the product or sales team to facilitate continuous improvement of our services.
Qualifications:
1. High school diploma or equivalent.
2. Previous experience in customer service or a related field is preferred but not required.
3. Strong organisational skills and attention to detail.
4. Ability to work independently and prioritise tasks effectively.
5. Flexibility to adapt to changing priorities and responsibilities.
At Agogoo, we are committed to providing excellent service to our customers, and we believe that every interaction counts. If you are passionate about helping others and possess the necessary skills and qualities, we encourage you to apply for this exciting opportunity to make a difference in the lives of our customers.
Agogoo Customer app
A better way to buy and sell in Cameroon
The Agogoo app is the easiest way to shop for everything on your list, including fresh groceries, household essentials, the latest tech and a lot more. Plus, our convenient pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping online, in-store or on the go.
https://play.google.com/store/....apps/details?id=com.
Agogoo Customer app
A better way to buy and sell in Cameroon
The Agogoo app is the easiest way to shop for everything on your list, including fresh groceries, household essentials, the latest tech and a lot more. Plus, our convenient pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping online, in-store or on the go.
https://play.google.com/store/....apps/details?id=com.
Agogoo Customer app
A better way to buy and sell in Cameroon
The Agogoo app is the easiest way to shop for everything on your list, including fresh groceries, household essentials, the latest tech and a lot more. Plus, our convenient pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping online, in-store or on the go.
https://play.google.com/store/....apps/details?id=com.