We here at BJAA endeavor to give you exactly what you are looking for. However, sometimes things do not always go according to plan. If, for whatever reason, you wish to return an item, we are more than happy for you to receive a refund.
To allow us to process your return quickly and effectively, please provide the item you wish to return is:
- Returned unused or in a resalable condition.
- Returned in its original packaging.
- Returned within 28 days of purchase.
This excludes the following:
- Sealed products that, once opened, cannot be returned for hygiene and health reasons.
Failure to adhere to these conditions will result in you being ineligible for a refund.
To return your unwanted item, please send said item via post using a Royal Mail Freepost return label.
You will receive a notification email once your refund has been processed. Please allow 14 days from the receipt of this email for your credit to appear in your account.